Terms & Conditions

Welcome to Out of the Box FUN

On this page, you’ll find the detailed Terms and Conditions of Out of the Box FUN. For help with an existing account, or for help joining Out of the Box FUN, visit our FAQ page.  To contact our support team, click here. You can find the specific details regarding your subscription with Out of the Box FUN including your next scheduled boxes, by logging into your account. If you would like to make changes to your account, use the following links:

View or amend existing orders
View or amend your personal details
View or amend your payment card details
View or amend delivery address details

These terms were last updated on 11th of June 2020.

1. Agreement to Terms and Conditions

1.1 The website www.outoftheboxfun.co.uk (“the website”) is owned and operated by Out of the Box FUN Ltd, trading as ‘Out of the Box FUN’. References to “we”, “us”, or “our” are references to Out of the Box FUN Ltd. We are a company registered in England and Wales (company number 12120294 ),  and our registered office and address for correspondence is:

Out of the Box FUN LTD.
179 Regents Park Road,
London, N3 3PB
United Kingdom

1.2 Your use of this website and purchase of any products from this website is at all times subject to these Terms and Conditions. By accessing our website you agree to our Terms and Conditions set out below. If you do not agree to these Terms and Conditions, you must exit this website immediately.

1.3 We reserve the right, from time to time, with or without notice to you, to change these Terms and Conditions at our sole discretion. The Terms and Conditions applicable to your access to and use of this website will be the version that is current and displayed on the website as at each date you access the website. Your use of the website after changes are made means that you agree to be bound by such changes.

1.4 In addition to these Terms and Conditions our Privacy Policy also applies to your use of the website and is, where relevant, incorporated by reference into these Terms and Conditions. Please also refer to our FAQs for further information.

2. Joining us

2.1 In order to purchase subscription products from the website, you must first register to set up an account with us by completing the registration form on the website.

2.2 In order to register an account you must be an individual and agree to comply with these Terms and Conditions. If you are registering on behalf of an organisation or company you must have the authority to bind that company. If you are under 18 years of age and you order goods from the website, please note that you are liable to pay for such order and are held responsible for your order.

2.3 When signing up you need to provide:

  • your full name
  • a valid and current email address
  • your delivery address
  • your payment card details 
  • full name of your child(ren)
  • date of birth of your child(ren)

2.4 When you create an account you are given the opportunity to opt in or out of Out of the Box Fun marketing emails. If you opt in by checking the checkbox or by leaving it checked you agree to receive direct marketing offers from Out of the Box FUN using information provided during the registration process.

2.5 You warrant that all information you provide to us when registering an account is true and accurate to the best of your knowledge and belief. It is your responsibility to ensure the information in your account is updated regularly with any relevant changes.

2.6 We reserve the right to reject any discount code or credit and/or reclaim the amount of any discount or credit if we consider that it is being used in breach of these Terms or is otherwise being abused.

2.7 You are responsible for all activities and purchases that occur under your account. You must notify us immediately at [email protected] if you know of, or suspect, that anyone has obtained access to your account or if you otherwise become aware of any unauthorised use of your account or other security breach.

3. Purchase of Subscription Boxes

3.1 Except for orders placed on our gift cards page , when you register an account on the website you will be given a choice to sign up for one of the Out of the Box FUN Subscriptions: One Time Purchase or 3, 6, 9 or 12 month Prepaid Subscriptions. At the end of the term, all Prepaid Subscriptions will automatically renew as Monthly Subscription. Boxes in all the Out of the Box FUN Subscriptions are delivered every 4 weeks.